Law enforcement does not always act correctly. For example, they may be careless with your information or that of your business, or take much too long to deal with your case. Sometimes they breach the law themselves. It can also happen that public authorities (such as the police, but also the General Intelligence and Security Service (Algemene Inlichtingen- en Veiligheidsdienst, or ‘AIVD’) may exceed its powers and thereby breach fundamental rights.
It is possible to submit a complaint about this. In certain cases it is also possible to hold the authorities concerned liable in a civil case. In exceptional circumstances it is possible to file a crime report against the officials concerned.